robothub24

Safety tips

With a few simple ground rules, you buy and sell safely on robothub24. Read these tips before completing a transaction.

Buy safely

Check the listing carefully

Look for complete descriptions and real photos from several angles. If anything is unclear, ask for the serial number, condition and scope of delivery before deciding.

Pay safely

Never pay by an anonymous method or in advance to strangers. For high-value purchases, use the upcoming escrow protection, where your money is only released after the handover is confirmed.

Secure the handover

If possible, meet in a public place or check that the goods work during in-person handover. For shipping, an insured, trackable shipment is recommended.

Sell safely

Keep communication on the platform

Handle arrangements via the internal messaging. This keeps the history traceable and protects you better against fraud attempts.

Wait for payment to arrive

Only ship or hand over the robot once the payment has actually reached you or is secured in the escrow account. Beware of fake payment confirmations.

Protect your personal data

Never share account details, passwords or codes with third parties. robothub24 will never ask for your password by email or chat.

Warning signs of fraud

  • The offer is suspiciously cheap or the other party is pushing for haste.
  • You're asked to pay or communicate outside the platform.
  • Advance payment by an anonymous or irreversible method is demanded.
  • The payment confirmation comes by email that you can't see yourself in your account.
  • The other party avoids concrete questions about the robot or the handover.

Report a suspicious offer

Something seems suspicious? Report the listing or message via the platform or contact us. We review every tip and pursue abuse consistently.

To the help centerView escrow protection

Note: robothub24 is an intermediation marketplace. The purchase contract is concluded directly between buyer and seller. These safety tips are recommendations and do not replace your own due diligence. For legal questions, consult a professional.